The Active Camps staff hope to make your child’s experience a memorable one. The following information will provide you with everything you should wish to know about the Active Camp activities at all of our venues..
Where does registration and sign out take place?
Registration for all activities will be sign posted at each Active Camp venue. We ask you to register at least 10 minutes prior to the pre-booked start time. It is essential that a parent/ guardian registers and signs out their child. Please inform the Group Leader if another adult will collect your child or if you are collecting your child before the pre-booked pick up time. This is important, as sign out is not available under normal circumstances until 15 minutes prior to pick up.
What happens if I’m late picking up my child?
If you are likely to be delayed after the pre-booked pick up time please let us know in order to avoid unnecessary concern. For every 15 minutes after the pre booked collection time a charge will be incurred as explained online in our terms and conditions.
What should my child bring?
We suggest that children dress in comfortable clothing that is appropriate to the weather. During our winter camps we will endeavour to do a few outside activities so extra layers are essential! On our summer camps it is important that children bring sun cream and are aware of how to apply it as our staff cannot do this for them. Alternatively, if children bring a spray on sun cream the staff will be able to help them. All children should bring a packed lunch and plenty to drink. All equipment is provided so there is no need to bring anything except the packed lunch, sun cream and any additional clothing.
Do you accept childcare vouchers?
Yes, as we are Ofsted registered it means we can accept all childcare vouchers. Please call the Active Camps Hotline for more information.
Is Aspire Active Camps registered?
All activities at each of our venues are registered with Ofsted to ensure that the highest of standards are met. Aspire Active Camps have also been awarded a Certificate of Recognition by the NSPCC which demonstrates our committed to protecting children and young people.
What happens if my child has a medical condition?
If your child has a medical condition (e.g. diabetes, serious allergies, epilepsy, etc) that we need to be aware of it is essential that you tell us prior to an Active Camp starting. At registration you must inform a member of staff about any medication that may be required and you will also need to complete the Administering Medication Form.
What happens if my child has an accident?
All accidents (e.g. bumps, grazes and stings) will be dealt with by First Aid trained staff. If your child is involved in an accident they will be given a sticker to wear. At sign out please speak to the Group Leader, as we require the Accident Report Form to be signed to ensure that you are informed of any incident that has occurred. If there has been a serious incident or your child has fallen ill you be contacted as soon as possible.
What if my child behaves badly?
At Aspire Active Camps we aim to encourage and reward positive behaviour and deal with inappropriate behaviour firmly and fairly. The Aspire Active Camps Code of Behaviour will be on display at every Active Camp venue and staff will explain what is expected of the children in terms of behaviour. We will endeavour to deal with any minor behaviour problems as they arise, however in serious cases and persistent poor behaviour we will contact you.
